Handover Phase

Preparation for Handover:

  • Conduct a final inspection of the project to ensure completion according to specifications and standards.
  • Compile all necessary documentation, including record drawings, operation manuals, warranties, and certificates.
  • Address any outstanding issues or deficiencies identified during the final inspection.
  • Schedule a handover meeting with the client to review project completion and transition plans.

Handover Meeting:

  • Coordinate a formal handover meeting with the client, key stakeholders, and project team members.
  • Present the completed project to the client and provide an overview of the project scope, deliverables, and performance.
  • Review documentation and confirm that all contractual obligations have been fulfilled.
  • Discuss any outstanding items, warranties, maintenance requirements, and post-construction support.

Occupancy Preparation:

  • Coordinate with the client to facilitate the transition to occupancy, including move-in logistics, access arrangements, and tenant improvements.
  • Provide guidance on building operations, maintenance procedures, and emergency protocols.
  • Conduct training sessions for building staff and tenants on equipment operation, safety procedures, and facility management.

Final Payments and Financial Closeout:

  • Review and finalize financial aspects of the project, including final payments, invoices, and change orders.
  • Obtain lien releases, waivers, and other necessary financial documentation from subcontractors and suppliers.
  • Reconcile project costs against the approved budget and financial records.
  • Complete any remaining administrative tasks related to project finances.

Documentation Handover:

  • Transfer all project documentation and records to the client, including record drawings, operation manuals, warranties, and certificates.
  • Ensure that documentation is organized, labelled, and easily accessible for future reference.
  • Provide guidance on the use and maintenance of project documentation, including digital and hardcopy formats.

Post-Handover Support:

  • Offer ongoing support and assistance to the client during the transition period and beyond.
  • Address any post-handover issues, warranty claims, or service requests promptly and professionally.
  • Maintain open communication channels with the client to address any concerns or questions that may arise.
  • Provide guidance on future maintenance, upgrades, or renovations to optimise the performance and lifespan of the facility.

Follow-Up and Feedback:

  • Follow up with the client after handover to ensure satisfaction with the completed project.
  • Obtain feedback on the handover process, project outcomes, and overall experience.
  • Use client feedback to improve future project delivery and client relationships.